Processing Orders Questions
It means it’s being revised and in process.
The Return Policy is subject to availability. Please read more about this subject in Terms & Conditions
8 days after the purchase. Exchanges and returns are based on Terms & Conditions Policies.
Unfortunately no, it must be done via webpage.
We’re sorry, discount products can´t be returned.
Supposing that my product came with some production damage, and I don’t want a new one. How long does it take to make the money reversion?
We hope this never happens to you, but if it does, we make a thorough analysis to your case and talk to the bank. The issuing company will get you the information effectively.
You must log in and enter your card information (credit or debit). We accept American Express, MasterCard or Visa.
Of course. You can save some products for a future purchase. Just remember it’s subject to availability.
We can’t assure you that we will have it back in stock. It also depends on which collection was your trunk, if it’s the latest one, we probably have more in stock.
If your purchase is to be delivered in Guatemala, it will be getting to you in 2-3 business days after.
All On Request styles will take an extra 5-7 business days of fabrication, shipping, and handling process..
No, all shipping costs are included if the package is delivered in Guatemala.
No, we don’t accept that as a return policy.
It states that the product must be returned in the same exact conditions when it was delivered to you, no more than 8 days from the delivery date. Please read our Terms And Conditions.
We produce our swimwear in Guatemala City, Guatemala. Our raw materials are also made in Guatemala. We believe our brand should expose the greatest things about this country, so every piece of these trunks are 100% Guatemalan.